![]() create an archive of existing user files (if necessary): tar cfz /volume1/homes/homes-backup.tgz homes. ![]() go to the services folder: cd /var/services.SSH into your NAS (you can set up SSH at Control Panel → Terminal & SNMP → Terminal tab → Enable SSH service).The fix on that page solved the problem completely. The solution to this apparently very common problem can be found on Gabriel Viso Carrera’s web page at This creates a number of problems, including potential loss of user data on upgrades, but it also causes many other packages that depend on the user home service to fail. ![]() Applies to Moments and other packages that rely on User Home 08, 20210 Replies 298 Views 1 Likes Toggle DropdownĪpparently, when you enable the user home service on the Synology NAS, it incorrectly places the homes directory in /var/services/homes even though it’s supposed to be in /volume1/homes (with a symlink to it in /var/services/homes). I’m mirroring this page just incase How to fix “Enable User Home Service” or “The operation failed” if you try to disable User Home Service. Even after enabling this setting and restarting, the error still comes up. If you’ve ever installed Synology Mail Server, you might have had the “Enable User Home Server” error pop-up.
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